Testimonials

J.B.

Terrapinn

If I were to point out the reasons that we use Onflight couriers, it would be for their service and expertise.
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They are a great bunch of guys who will always point out the most cost effective way of sending the consignment and then go that extra mile as a matter of course.

C.K. - Office Manager

WaveCrest

Every consignment is handled with excellent care and the team are always on hand to answer any queries that arise.
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Customer service is brilliant and they are quick and efficient on every job, their online system is easy to use and we are updated on the status of every consignment. I would highly recommend Onflight to any company who are looking for a reliable, co-operative and friendly courier service.

Head Concierge

Jumeirah Carlton Tower

I have had the pleasure of using On Flight Couriers for the last 10 years for all of our business and guest services. They are cost effective, honest and very reliable. Read more »
No job is too big or too small. I have sent packages to the remotest of remote destinations and they are magicians when it comes to the difficult. Trust in them, they will look after you.

J.V. - PA to MD

Treadstone Paetners Ltd.

I would like to say THANK YOU to Onflight Couriers! Our company has used their services for a number of years and all our documents always get delivered on time. Read more »
On occasions, when we send out very important packages, we discuss it with Vernon (the company’s director and a charming fellow) and he makes sure that we can trace those packages at each and every stage to their final destination. These guys do a fantastic job, we trust them with our business, and they give us good rates. Thank you, and we hope this relationship will continue!

P.R. - Post room & Office Manager

Charles Russel Speechly

Since using Onflight Couriers from 2009 our service level has increased based on the online service and personal contact provided. Read more »
We deal directly with our dedicated team member with real time information on our UK & international despatch requirements. Their team are warm and friendly which gives the sense of satisfaction knowing that our shipments are in good hands. Moreover all customs documentation and paperwork is carried out in house by the team and I would recommend Onflight Couriers to any organisation wishing to improve their services levels.

J.H. - Manager, Finance and Administration

CVC Capital Partners Ltd

CVC have used Onflight Couriers for a number of years. Read more »
They have provided a fast, efficient and competitive service throughout that time. Their customer service is second to none and we can always get fast updates on our shipments. We have a great relationship with them and would highly recommend them.

T.D. - Reception manager

Banks Sadler

I have worked with many Couriers in my time and none of them really have a better work ethic than Onflight Couriers, they are always quick efficient and offer a quality one to one service which you don't get anywhere else, you are treated as a person not a number and always go that extra mile to make sure you get the right service. Read more »
If we have a problem with a shipment you can rest assure that Onflight will always be at the other end of the phone sorting the problem out and will always update you on the current situation. Being in the Events Industry we need a service we can rely on as we are sending shipments all over the world.

K.B. - Head Concierge

The Landmark London Hotel

Having worked with Onflight Couriers for 7 years I can only say that they will always go the extra mile to ensure that every consignment is handled with the same service and integrity expected by our customers at the Landmark. It`s a pleasure working with a company where nothing is too much trouble and where there is always someone at the end of the phone.

M.C.

LEXIS AGENCY

It is my pleasure to provide a very positive testimonial for On Flight Couriers. In my role as Receptionist/Office Manager I have been working closely with Vernon Caynes and his team at On Flight for the past 15 years and have absolute faith in them. All the team are efficient, courteous, reliable and price competitive and I have no hesitation in recommending them.

D.M. - Facilities Manager

The Energy Institute (professional body for the energy industry)

We at Energy institute promote safe, environmentally responsible and efficient supply and use of energy in all its forms and applications. Read more »
Which is why we are happy to use, Onflight Couriers who with their carbon offset programme have become more environmentally conscious in their efforts to reduce their carbon footprint. As well as being more environmentally aware Onflight Couriers can always be relied on to provide an excellent service. During the years of using them they have delivered our packages safe and upon time throughout the world and have always left us feeling confident that our bookings are being managed efficiently.

P.W. - Head concierge

Le Meridien Piccadilly Hotel

We have used Onflight Couriers for a number of years and can honestly say this company reassures us that our shipments will be taken care of and delivered safely on top of the service provided. Read more »
They also provides us with a wrap and pack facility, documentation filled in for customs purposes plus a fully trackable online booking system 24/7.

The customer facing team keeps us informed of our consignments progress at all times, and I would recommend Onflight to any hotel wanting an efficient Courier service offering peace of mind.

L.

RLP Passports and Visas

The service has always been great and I can talk to anyone at the office there to get an update.

FMS

At Depfa Bank we worked with Onflight couriers from 2007 until 2011 mainly for local couriers. Read more »
With the launch of the FMS-WM London office I had planned to use one of the global brands as our international courier provider, however they proved so difficult to open an account with, that our courier packages started to pile up in reception, so I decided to call Onflight couriers; explained our problem and even though we didn't have an account they were eager to help; so from that day on, there was no need to use different couriers for national or international, as Onflight offers both services.

After all these years the very friendly Onflight team still make my day to day easier with a very reliable and prompt courier service at the right price. Even though there is an online booking online service, I always prefer to call them and give the job details over the phone.

I don't have to call or check if package has been delivered; as emails are sent to me with transit details, plus another when the consignment has been signed and delivered to the client. I do thank all involved at Onflight Couriers for making sure all goes smoothly once packages leave our office... I highly recommend Onflight Couriers.

M.J. - Director

Accept & Proceed

Both helpful and knowledgeable, we have been using Onflight to deliver packages across the globe on time and in good shape for several years now. Nothing is too much trouble, and their advice on customs regulations has proven invaluable, time and time again.

H.J. - Customer Relations Manager

Griffin Fire

Griffin Fire have worked with Onflight couriers for a number of years. We have an excellent reputation throughout London as a top class supplier of fire services and as such we require our suppliers to be of the same high standard. Read more »
I can honestly say that nothing is too much trouble for them, I am always kept fully updated on the consignments progress and know that they will always offer the most cost effective option. They are the most professional and knowledgeable courier company that I have worked with.